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Social services quality standards in accordance with Decree no. 505/2006 Coll. as amended by P.P.

Social services quality standards in accordance with Decree no. 505/2006 Coll. as amended by P.P.

Assistance in implementation of quality standards in accordance with Decree no. 505/2006 Coll.

Initial assessment of the state:
  • Mapping the main business processes
  • Assessment of the current implementation of a process and management to individual requirements of the individual standard
  • Defining the differences and solution design
  • Implementation procedure proposal
  • Analysis results are processed into a report which, after consultation with management Company determines implementation process. By the end of the system can be built separately or under the supervision of a consultant
Comprehensive implementation:
  • methodological guidance when establishing quality standards based on the conclusion of the initial assessment of the state
  • individual consultations on the implementation of issue of quality management
  • consultation to create the necessary system documentation
  • development of standards
  • final audit compliance standards
Individual areas of social services standards:
  • Objectives and methods of providing social services
  • Protecting the rights of persons
  • Negotiations with the person interested in social service
  • Agreement on provision of social services
  • Individual planning process of social services
  • Documentation on the provision of social services
  • Complaints about the quality or way of providing social services
  • Linking social services provided to other available resources
  • Personnel and organization of social services
  • Staff development
  • Locality and time availability of social services provided
  • Informing about social service provision
  • Environments and conditions
  • Emergency situations
  • Improving the quality of social services