Social services quality standards in accordance with Decree no. 505/2006 Coll. as amended by P.P.

Social services quality standards in accordance with Decree no. 505/2006 Coll. as amended by P.P.

Assistance in implementation of quality standards in accordance with Decree no. 505/2006 Coll.

• Mapping the main business processes
• Assessment of the current implementation of a process and management to individual requirements of the individual standard
• Defining the differences and solution design
• Implementation procedure proposal
• Analysis results are processed into a report which, after consultation with management Company determines implementation process. By the end of the system can be built separately or under the supervision of a consultant

• methodological guidance when establishing quality standards based on the conclusion of the initial assessment of the state
• individual consultations on the implementation of issue of quality management
• consultation to create the necessary system documentation
• development of standards
• final audit compliance standards

• Objectives and methods of providing social services
• Protecting the rights of persons
• Negotiations with the person interested in social service
• Agreement on provision of social services
• Individual planning process of social services
• Documentation on the provision of social services
• Complaints about the quality or way of providing social services
• Linking social services provided to other available resources
• Personnel and organization of social services
• Staff development
• Locality and time availability of social services provided
• Informing about social service provision
• Environments and conditions
• Emergency situations
• Improving the quality of social services